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For people like me who spend a lot of time thinking about medical software, it’s tough to imagine a world without Cerner’s suite of popular products. However, I realize it’s not everyone’s job to research, evaluate, and compare health IT solutions—so here, I’ll provide the skinny on this vendor.
What is Cerner?
Cerner is a U.S.-based, multinational company that offers software, services, devices, and hardware for medical practices, long-term care facilities, retail pharmacies, and laboratories.
Founded: 1979
CEO: Brent Schafer
Headquarters: Kansas City, Missouri
Customer base: Licensed to 27,000+ facilities around the world
Revenue: $5.1 billion in 2017
In this comprehensive guide, we’ll break down everything you need to know about Cerner, including descriptions and screenshots of some of its most popular software solutions.
Click below to jump to a section:
Cerner products and services
Cerner EMRs
Cerner practice management systems
Cerner mobile apps
Other Cerner services
Cerner products and services
Cerner is considered a big vendor in the health IT industry. It has frequently been recognized as a “Leader” in Gartner’s Magic Quadrant reports over the years, and Gartner has called it a “megasuite leader” currently dominating the population health management (PHM) vendor landscape (content available to Gartner clients).
But, its products aren’t exclusively geared towards hospitals and multispecialty health centers; Cerner serves small, single-doctor offices as well.
Last year, Cerner Corp invested $266 million in one of their population health and value-based care tools, Lumeris. Thanks to national legislation and changing care delivery models, the medical market is undeniably shifting towards value-based care, and Cerner’s early efforts to embrace this transition is likely what caught Gartner’s attention.
As part of the investment deal, Cerner and Lumeris will partner until 2028 to pursue developments in their Maestro Advantage software, a system that will focus on provider-sponsored health plans and Medicare Advantage plans.
High-profile clients
These high-profile healthcare providers are Cerner clients:
The Department of Defense (DoD). In 2015, Cerner’s EHR won a contract with the DoD to replace its legacy health IT system in its 55 hospitals, 350+ clinics and multiple military locations (e.g., ships and submarines). The transition is on track for full deployment in the next four years.
Ascension Health. Ascension, the largest nonprofit Catholic health system in the U.S., partnered with Cerner in 2004 in an effort to transfer all of its care facilities to a single EHR. Since then, the health system has seen tremendous growth and improvements for patient outcomes.
Cerner EMRs
Electronic medical records (EMRs) make it possible to automate the clinical operations of a medical practice’s workflow, such as documenting diagnoses and medications. Cerner has an EMR solution to fit every type of healthcare provider.
To help you differentiate between them, here’s a look at some of Cerner’s most popular solutions:
Cerner PowerChart
Ideal for: Physician practices of all sizes; it supports more than 50 medical specialties.
Noteworthy functions: E-prescribing, lab integration, narrative reports, custom templates, chart search, Medicare eligibility verification, direct messaging, and patient portal.
Deployment options: Cloud-based or on-premise.
Cerner CareTracker
Ideal for: Assisted living facilities, long-term care centers, retirement communities, and special care units of all sizes.
Noteworthy functions: Point of care documentation, clinical intelligence capabilities, and assessment alerts.
Deployment options: Cloud-based.
Cerner Millennium
Support
Ideal for: Enterprise healthcare providers serving multiple specialties, such as large hospitals or behavioral health services providers.
Noteworthy functions: Medication administration documentation, audit reporting, and lab/drug alerts.
Deployment options: Cloud-based or on-premise.
Cerner practice management systems
Practice management software helps healthcare providers handle administrative and operational workings, such as appointment scheduling, billing, and financial reporting.
Here are some examples of Cerner’s solutions for managing physician practices:
Cerner Practice Managment
Ideal for: Small to midsize practices with 10 or fewer providers.
Noteworthy functions: Real-time insurance claims checking, payment posting, patient scheduling, and support for ambulance billing.
Deployment options: Cloud-based or on-premise.
Cerner mobile apps
One of the most prominent Cerner products is PowerChart Touch: a mobile app that allows physicians to use tablets and smartphones while treating patients.
Cerner PowerChart Touch interface (Source)
This is important, since mobile device integration is among medical software buyers’ top-requested functionalities, both for EMRs and practice management solutions.
PowerChart Touch is a cloud-based app for iPads and iPhones that allows physicians to:
- Review patient charts
- Use voice dictation to make notes
- Document allergies, symptoms, and health histories
- Draft and sign progress notes
Other Cerner services
A significant number of medical practices are researching Cerner for services other than software. Some practices are looking to outsource collections, so they can focus more on patient care and less on business operations. That’s where Cerner’s billing and coding services come in.
Cerner’s RCM systems are capable of taking over billing, reimbursement, and accounting processes such as:
- Denials management
- Cash posting
- Insurance verification
- Charge processing
- Claims scrubbing/processing
Submit your practice’s charges through your EMR, and Cerner’s dedicated staff will ensure you’re maximizing collections and minimizing errors.
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The purpose of this article is not to create an all-encompassing list of Cerner software products and services. Rather, it is to highlight some of the vendor’s most popular solutions, in order to better guide potential software buyers. The vendor featured in this research was selected based on high search volume for keywords related to its product offerings.